Terms and Conditions of membership in Vip Vivah Matrimony.

This document is an electronic record in terms of the Information Technology Act, 2000 and rules there under pertaining to electronic records as applicable and amended. This electronic record is generated by a computer system and does not require any physical or digital signatures.

Please read the following terms and conditions very carefully as your use of the Website and associated VV Services (as defined below) is subject to your acceptance of and compliance with the following terms and conditions including the applicable policies which are incorporated herein by way of reference and as amended from time to time (the "Terms and conditions").

ACCESSING, BROWSING OR OTHERWISE USING THE WEBSITE INDICATES YOUR AGREVVENT TO ALL THE TERMS AND CONDITIONS HEREIN, SO PLEASE READ THE TERMS AND CONDITIONS CAREFULLY BEFORE PROCEEDING. By impliedly or expressly accepting these Terms and Conditions of use of website, You also accept and agree that you have read, understood and are bound by these Terms and conditions, regardless of how you/ VV member subscribe to or use the VV Services. If you do not want to be bound by the Terms and Conditions, you must not use the VV Website or the VV Services.

1. Eligibility

A VV Membership and rights of admission is reserved solely for :

I. Indian Nationals & Citizens.

II. Persons of Indian Origin (PIO).

III. Non Resident Indians (NRI).

IV. Persons of Indian Descent or Indian Heritage

V. Persons who intend to marry persons of Indian Origin.

B Further in capacity as VV member you confirm that you are :

I. 18 years or above (if you are a woman) or 21 years or above (if you are a man);

II. Legally competent to marry as per the law applicable to you, and

III. Not prohibited or prevented by any applicable law for the time being in force from entering into a valid marriage.

2. Enquiries to VV website

While accessing the VV website, you may:

i. Fill in the details for VV to call you back, or

ii. Call VV at the toll free number to enquire about the VV services, or

iii. Email your enquiries about VV services.

3. Registration

A. If you intend to register with VV, after enquiries of VV services, then VV shall send you a physical subscription form /online subscription form (as applicable) (VV Subscription Form'), for keying in your essential details and filling in the blanks. We expect that you would complete the VV subscription form with fairness and honesty while furnishing your personal information. You would appreciate that efficient and effective match making by VV (as part of VV services) depend upon yourself furnishing true, accurate, current and complete information, photo(s) etc. EM expect you to read the relevant column before entering in the details or selecting the option available or providing/uploading your photo(s). You are requested not to enter details of the profile in field other than the applicable field (including mentioning id's of other platforms/websites/ applications/irrelevant information) or repeating your details in another fields, after filling them once in the relevant fields or providing other persons photographs. You further undertake that you alone shall be responsible or liable for any information provided to VV by you. In order to serve you better if VV requires additional details you agree to provide the same to VV. VV shall reproduce the VV Subscription Form details on "AS IS AS AVAILABLE" basis to other members

B. If at any point of time VV comes to know or has reasons to believe that any information provided by you for registration or otherwise is found to be untrue, inaccurate, or incomplete then VV shall have full right to suspend or terminate your membership and forfeit the amount paid by you towards EM membership fee and refuse to VV service to such VV member thereafter without any notice.

4. Tenure

Tenure of the VV service shall dependent upon the package offered by VV or for any tenure which may be introduced from time to time by VV and chosen by you after appropriate payment.

5. Mode of Payment

A. Payment made by cash / cheque / Net Banking / Debit / Credit Card would be in accordance with the prevailing RBI guidelines. Activation of VV service shall be subject to realization of the said payment. In case of dishonor of Cheque/demand draft; you shall be liable to pay applicable bank's cheque/DD bouncing charges. Further VV service to your account will be deactivated / suspended until you settle the value of the payment and applicable bank charges in cash.

B. VV may use third party payment gateways for collection of credit/debit card or other payment instruments. In case of such payment gateway failure the same would be communicated to the VV member by the payment gateway provider. VV shall not be responsible for Extra currency/conversion charges/deductions/error issues from payment gateway. In the case of failed online transactions, which result in no services, VV offers no guarantees whatsoever for the accuracy or timeliness of the refunds reaching the Members card/bank accounts through the payment gateways.

C. Member who has opted for any VV package in which the VV member needs to pay on success, then such VV member shall pay the balance amount on finalization of your marriage.

6. Role and Responsibility of VV

A. Upon enrollment into the VV services, EM shall assign a Relationship Manager (RM) to you, who will help you with the process of match making search during the tenure of VV service.

B. VV will endeavor to provide profile(s) as per your set partner preference subject to availability of profile. The VV service will be carried out only during normal working hours of EM i.e., 09:30 am to 06:00 pm Monday to Saturday excluding Sunday and public holidays for Indian Members and for Non-Resident Indian Members the working hours shall be from 09:30 am to 06:00 pm (indian Standard Time) [Monday] to [Saturday] excluding Sunday and public holidays in India. RM entrusted with your profile can contact the VV member at least 2 times in a week to update the VV member's on profile management.

C. The VV is under no obligation to furnish any definite number of profiles, if there are none available, which are corresponding to the partner preference set by you.

D.VV shall shortlist and initiate contact with prospects if age difference is as follows:

I. For male members - Prospects age difference is less than 10 years.

II. For Female members - Prospects is of same age or above.

E. Similarly in case Marital Status of the member is Divorced / Widowed / Separated / Annulled then EM member shall shortlist and initiate contact with prospects who are Divorced / Widowed / Separated / Annulled only. VV will not get in touch with prospects with different marital status.

F. Suggestions made by RM are based on the data provided by the VV members in their partner preference. VV member is expected to exercise due care and caution while proceeding with finalization of marriage with the shortlisted profile.

G. Member who has opted for any VV package in which the VV member needs to pay on success such VV Members profile will be retained in the VV database until the member communicates finalization of his / her marriage or intention not to retain in the database expressly in writing.

H. At VV we value your privacy. We consider VV member contact information as confidential hence will be shared to prospect only after obtaining VV member's consent.

I. VV 's responsibility is restricted only to offer match making profiles to VV members based on the partner preference set by VV members. VV cannot guarantee or assume responsibility for any specific results.In case partner preference is modified by VV member, then the VV service search results may also undergo corresponding changes.

J. Shortlisted profile information link shared with VV members will be active only for 10 days from the shared date.

K. VV does not give any implied or explicit guarantee or warranty of marriage or alliance by you choosing to register on our website and using VV services.

L. As part of VV service, VV may, upon confirmation received from you and prospect, arrange for a meeting between you and prospect (with/without your/prospects family members/friends joining in). The venue of such meeting shall be duly intimated to you by RM.

7. Role and Responsibility of VV Member

A. To protect the broader interest of the registered VV member and increase the efficiency, VV shall only work with registered VV member. All VV members should disclose the details of email id and phone no. to RM. All communication between VV /RM will be to VV member only.

B. Acceptance by VV member shall be deemed final.

C. Any additional information / data required by VV for profile management shall be provided by the VV Member as and when so sought by RM. Time and opportunity loss associated with the delay in response shall be borne by the VV member themselves and VV /RM shall not be responsible for the same.

D. VV member can expect VV /RM to short list and share profiles of those prospects whose partner preference and expectations are matching with the VV member's profile. In case partner preference is modified by VV member, then the VV service search results may also undergo corresponding changes.

E. VV members are requested to exercise due care and caution while shortlisting the prospect and satisfy themselves before making a choice of your match through adequate efforts, initiatives and due diligence. VV will not be liable for short coming due to any misrepresentations made by any of its VV members/prospects to you.

F. VV members are expected to verify the credentials of the prospect such as family status, educational qualifications, financial status, occupation, character, etc.

G. VV Members are expected to provide latest photograph which should not be more than 3 months old. Providing old photographs, inaccurate / false information of their educational qualification and income details shall be treated as violation of terms and conditions and EM shall retain their right under clause 3 (b) of this terms and conditions.

H. VV members are expected to disclose their health records during profile enrollment which includes any pre-existing illness, physical disability etc. Non- disclosure at the time of enrollment shall be treated as violation of the terms and conditions and VV shall retain their right under clause 3 (b) of this terms and conditions.

I. VV Members are expected to refrain from :

i. Entering into financial transactions with shortlisted prospects prior to solVVnization of marriage.

ii. Dealing with shortlisted prospects before carrying out due verifications of the prospect.

iii. Entering into physical relationship with prospect before marriage.

iv. Sharing of confidential and personal data with each other but not limited to sharing of bank details, etc.

v. Not violates any law for the time being in force;

J. VV members understands and agrees RM may convene the meeting between you and prospect (if both parties agree), and you shall bear/share the costs of such meeting with prospects (as may be mutually agreed with such prospectus), to the exclusion of VV.

K. VV Members are expected to be cautious of prospects who call from multiple numbers, only interact over phone, doesn't come forward for face to face meeting (physically or through video calls) and don't involve family and friends in match making. Beware of suspended profiles status before you finalize an alliance with the prospect.

L. VV Member cannot use the profile shared to them for the benefit of any third person(s) or for gaining any commercial benefits.

M. VV Membership is restricted strictly to the registered VV individual member only. Organizations, companies, businesses and/or individuals carrying on similar or competitive business cannot become Members of VV and nor use the VV Service or VV members data for any commercial purpose. VV reserve its right to initiate appropriate legal action for such data misuse/theft.

N. VV member shall not assign or transfer your VV membership to any other person or entity.

O. VV members cannot put the VV service on hold, even temporarily, for any reasons whatsoever. Based on the tenure of VV service and date of payment taken, the expiry of VV service will automatically happen on expiry of the Tenure of the applicable package taken by you.

P. If the EM member fails to inform VV /RM about any change in the particulars furnished by VV member then the VV membership may be suspended at the sole discretion of VV.

8. Confidentiality

I. VV will maintain confidentiality of all personal information [other than that meant for sharing with the prospect] furnished by E VV M members and shall take all possible and /or bonafide steps for maintaining the confidentiality. However, EM member may divulge such information if required by law (without prior intimation to you).

II. Any feedback you provide to VV member shall be deemed to be non-confidential. VV member shall be free to use such information on an unrestricted basis. Further, by submitting the feedback, you represent and warrant that (i) your feedback does not contain confidential or proprietary information of yourself or third parties; (ii) VV member is not under any obligation of confidentiality, express or implied, with respect to the feedback; (iii) you are not entitled to any compensation or reimbursement of any kind from VV member for the feedback under any circumstances.

9. Privacy of MVVbership

A. VV member is committed to protecting the member's privacy and shall take all efforts to protect any personal data provided to us by reasonable security safeguards against such risks as loss or unauthorised use, destruction, modification or disclosure of data etc.

B. Although we will strive to safeguard the confidentiality of your personally identifiable information, transmissions made by means of the Internet cannot be made absolutely secure. VV member understand and agree that VV will have no liability for disclosure of your information due to errors in transmission or unauthorized acts of third parties.

C. You also agree to keep the profiles shared with you as confidential, to avoid any misuse of the profile so shared by VV with you.

D. Please read and comprehend our Privacy Policy, which also governs your visit to VV website or for use of VV services, to understand our practices.

10. Renewal

Before the expiry of the Tenure of the VV package, you have the option to renew the subscription by paying the renewal fee for the VV package opted for.

11. Subscription Fee for the chosen VV Package

You will appreciate that to service your profile lot of time and energy of the RM is spend in assisting you in searching the profiles as per the partner preference set by you, etc. As such payments made to VV by way of registration / membership / renewal fee is /are treated as non-refundable. Payment once made cannot be assigned to any person/party or adjusted towards any other product or packages provided by the Company.